:root{--brand-500: #07c160;--brand-600: #06ad56;--brand-700: #059048;--sider-bg-from: #11302a;--sider-bg-to: #0a1f17;--page-bg: #f3f5f9;--line-color: #e5e9f0;--line-soft: #edf0f5;--text-strong: #111827;--text-body: #334155;--text-muted: #64748b;--shadow-card: 0 1px 2px rgba(15, 23, 42, .04), 0 1px 6px rgba(15, 23, 42, .04);color:var(--text-body);background:var(--page-bg);font-family:Segoe UI,PingFang SC,Hiragino Sans GB,Microsoft YaHei,sans-serif;-webkit-font-smoothing:antialiased}body{margin:0;min-width:320px;min-height:100vh;background:var(--page-bg)}#root{min-height:100vh}*::-webkit-scrollbar{width:8px;height:8px}*::-webkit-scrollbar-thumb{background:#64748b59;border-radius:8px}*::-webkit-scrollbar-thumb:hover{background:#64748b8c}*::-webkit-scrollbar-track{background:transparent}.app-shell{min-height:100vh;background:var(--page-bg)}.app-sider{background:linear-gradient(180deg,var(--sider-bg-from) 0%,var(--sider-bg-to) 100%)!important;position:sticky;top:0;height:100vh;overflow:auto}.app-brand{display:flex;align-items:center;gap:12px;min-height:68px;padding:16px;border-bottom:1px solid rgba(255,255,255,.08)}.brand-mark{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:10px;color:#fff;font-size:18px;font-weight:700;background:linear-gradient(135deg,#07c160,#2dd4a0);box-shadow:0 4px 12px #07c16059;flex:0 0 auto}.app-brand-text{display:flex;flex-direction:column;min-width:0}.app-title{color:#fff!important;font-size:15px;font-weight:600;line-height:1.3;white-space:nowrap}.app-subtitle{color:#ecfdf58c!important;font-size:12px;white-space:nowrap}.app-menu{border-inline-end:0!important;padding:12px;background:transparent!important}.workspace-shell{min-width:0;background:var(--page-bg)}.app-header{display:flex;align-items:center;justify-content:space-between;gap:16px;height:68px;padding:0 28px;background:#ffffffeb;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--line-color);position:sticky;top:0;z-index:20}.section-heading{min-width:0;display:flex;flex-direction:column;justify-content:center}.section-title{margin:0!important;color:var(--text-strong)!important;line-height:1.25!important}.section-subtitle{color:var(--text-muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-chip{display:flex;align-items:center;gap:10px;padding:6px 10px;border:none;border-radius:10px;background:transparent;cursor:pointer;transition:background-color .2s ease}.user-chip:hover{background:#f1f5f9}.user-avatar{background:linear-gradient(135deg,#07c160,#2dd4a0);color:#fff;font-weight:600;flex:0 0 auto}.user-chip-meta{display:flex;flex-direction:column;align-items:flex-start;line-height:1.3;min-width:0}.user-chip-name{color:var(--text-strong);font-size:14px;font-weight:500;max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-chip-role{color:var(--text-muted);font-size:12px}.user-chip-caret{color:var(--text-muted);font-size:11px}.app-content{padding:24px 28px 36px;display:flex;flex-direction:column;gap:16px;min-width:0}.section-tabs .ant-tabs-nav,.inner-tabs .ant-tabs-nav{margin-bottom:16px}.panel-card{border-color:var(--line-color);box-shadow:var(--shadow-card)}.panel-card .ant-card-head{min-height:52px;border-bottom-color:var(--line-soft)}.panel-card .ant-card-head-title{font-weight:600}.panel-card .ant-card-body{padding:20px}.ant-card-small{border-color:var(--line-color)}.full-width{width:100%}.dashboard-grid{margin-bottom:0!important}.console-filters{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:16px;padding:14px;background:#fafbfd;border:1px solid var(--line-soft);border-radius:10px}.filter-control{min-width:200px}.filters-search{flex:1 1 320px;min-width:320px}.ant-table-wrapper{min-width:0}.stat-card .ant-card-body{padding:18px 20px}.stat-card-body{display:flex;align-items:flex-start;gap:14px}.stat-icon{display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:12px;font-size:20px;flex:0 0 auto;margin-top:2px}.stat-meta{display:flex;flex-direction:column;gap:2px;min-width:0}.stat-title{font-size:13px}.stat-note{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.profile-header{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.profile-avatar{font-size:24px!important;flex:0 0 auto}.profile-main{display:flex;flex-direction:column;gap:4px;min-width:200px;flex:1 1 auto}.profile-name{font-size:18px;font-weight:600;color:var(--text-strong)}.profile-stats{display:flex;gap:32px;flex-wrap:wrap}.profile-stat{display:flex;flex-direction:column;gap:2px}.profile-stat-label{font-size:12px;color:var(--text-muted)}.profile-stat-value{font-size:14px;font-weight:500;color:var(--text-strong)}.profile-divider{margin:18px 0!important}.profile-shops{display:flex;flex-direction:column;gap:10px}.profile-shops-label{font-size:13px}.session-card,.message-card{height:100%}.session-row{cursor:pointer;transition:background-color .15s ease}.session-row-active td{background:#07c16014!important}.message-panel{display:flex;flex-direction:column;gap:16px}.session-summary{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.thread-loading{min-height:320px;display:flex;align-items:center;justify-content:center}.message-thread{display:flex;flex-direction:column;gap:12px;min-height:320px;max-height:620px;overflow-y:auto;padding:4px 8px 4px 2px;scroll-behavior:smooth}.message-row{display:flex}.message-row-inbound{justify-content:flex-start}.message-row-outbound{justify-content:flex-end}.message-bubble{width:min(100%,560px);border-radius:12px;padding:10px 14px;box-shadow:0 1px 2px #0f172a0d}.message-bubble-inbound{background:#fff;border:1px solid var(--line-color);border-top-left-radius:4px}.message-bubble-outbound{background:#e6f9ef;border:1px solid #b6ecd0;border-top-right-radius:4px}.message-text{margin:6px 0!important;white-space:pre-wrap;word-break:break-word}.reply-box{display:flex;flex-direction:column;gap:12px;padding-top:12px;border-top:1px solid var(--line-soft)}.reply-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.kb-alert,.management-alert{margin-bottom:16px}.kb-content-preview{display:inline-block;max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.shop-tag{padding-inline:10px}.assignment-list{display:flex;flex-direction:column;gap:12px}.assignment-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;border-radius:10px;background:#fafbfd;border:1px solid var(--line-soft)}.modal-actions{display:flex;justify-content:flex-end}.json-block{margin:0;white-space:pre-wrap;word-break:break-word;font-size:12px;line-height:1.6;background:#f8fafc;border:1px solid var(--line-soft);border-radius:8px;padding:10px 12px}.login-shell{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(900px 500px at 12% -10%,rgba(7,193,96,.16),transparent 60%),radial-gradient(800px 480px at 100% 110%,rgba(45,212,160,.14),transparent 60%),var(--page-bg)}.login-panel{display:flex;width:min(880px,100%);min-height:480px;border-radius:20px;background:#fff;box-shadow:0 24px 64px #0f172a1f;overflow:hidden}.login-hero{flex:1 1 50%;display:flex;flex-direction:column;justify-content:center;gap:12px;padding:48px 44px;color:#ecfdf5;background:radial-gradient(420px 280px at 110% -10%,rgba(45,212,160,.35),transparent 65%),linear-gradient(160deg,#0f3d2e,#0a241b)}.login-hero-brand{display:flex;align-items:center;gap:12px;margin-bottom:20px}.brand-name{font-size:16px;font-weight:600;color:#fff}.login-hero-title{margin:0!important;color:#fff!important}.login-hero-desc{margin:0!important;color:#ecfdf5bf!important}.login-hero-features{margin:16px 0 0;padding:0;list-style:none;display:flex;flex-direction:column;gap:12px;color:#ecfdf5d9;font-size:13px}.login-hero-features li{display:flex;align-items:center;gap:10px}.login-hero-features li:before{content:"";width:6px;height:6px;border-radius:50%;background:var(--brand-500);box-shadow:0 0 0 3px #07c16038;flex:0 0 auto}.login-form-side{flex:1 1 50%;display:flex;flex-direction:column;justify-content:center;gap:24px;padding:48px 44px}.login-form-heading{display:flex;flex-direction:column;gap:4px}.login-form-title{margin:0!important}.loading-shell{min-height:100vh;display:flex;flex-direction:column;gap:16px;align-items:center;justify-content:center;padding:24px}@media (max-width: 880px){.login-hero{display:none}.login-panel{min-height:0;width:min(420px,100%)}.login-form-side{padding:36px 28px}}@media (max-width: 768px){.app-header{gap:12px;padding:0 16px}.section-subtitle,.user-chip-meta{display:none}.app-content{padding:16px}.filter-control,.filters-search{min-width:100%}.message-thread{max-height:none}.reply-actions,.assignment-row{flex-direction:column;align-items:stretch}.modal-actions{justify-content:stretch}}